FREQUENTLY ASKED QUESTIONS

Find quick answers to your self storage questions.
Where is Cheshire Self Storage located?
We’re located at 201 Cheshire Dr, Knoxville, TN 37919, just minutes from Bearden, West Hills, and West Town Mall.

What are the office hours?
Our office is open Monday–Friday, 9:00 AM to 3:00 PM, and closed on Wednesday.

What are the access hours?
You can access your unit daily from 6:00 AM to 10:00 PM.

Am I required to store long-term?
No, we offer flexible month-to-month leases so you only store for as long as you need.

What am I not allowed to store?
For safety, we prohibit storing hazardous materials, perishable goods, illegal items, and flammable or explosive substances.

What unit size do I need?
Unit size depends on what you plan to store. Check our online size guide or contact our team for a recommendation based on your items.

How do I pay my storage bill?

How do I rent a unit?
You can rent online, call us at (865) 583-0300, or visit our office during business hours.

What documentation do I need to rent a unit?
A valid government-issued photo ID is required.

What storage options do you offer?
We provide climate-controlled storage, interior units, uncovered parking, and shipping services.

What security features do you offer?
Our facility has gated access, 24/7 security cameras, and an on-site manager for added peace of mind.